If you are unable to attend a course on which you have booked a place the following policies apply:

• Cancellation up to 14 days before the course date will result in a full refund of payment.
• Cancellation up to 10 days before the course date will result in a 50% refund of your payment. Alternatively you can book on the next available course.
• Cancellation less than 10 days before the course will unfortunately result in 100% loss of your payment. Alternatively you can book on the next available course.
• No Show: Any person/s who does not attend courses/s booked will not be entitled
  to a refund.
• Incomplete sessions: Person/s who are over 45 minutes late at the start of course will not be certified